An online retailer who sells digital services and products online through multiple channels – YouTube, Shopify, eBay, and Amazon.
Rather than manually entering every transaction as the bookkeeper previously was, they tried entering summary amounts from various reports generated from the channels. They had expected that they would get the financial reports faster and be able to react faster to the areas that were growing.
The integration of the various channels allowed for the business owners to log into one single platform from any location to better understand their business and the various revenue streams. The clearing account was no longer a source of concern as the balance was no longer increasing every month except in response to growing sales. Our client was able to determine which channel was producing the strongest results and where to focus their energy and resources. The unexpected result for them was also having a clear inventory count of the products that they had remaining so that they were not committing delivery dates for products they sold on another channel. Our team working 100% virtually also provided them with two benefits – It removed their need to have a physical office space for the bookkeeper which allowed them to convert the office to additional inventory storage space. It also allowed us to provide them with better support as we were available when they needed us, not just on designated days of the week.
If you are running a high volume e-Commerce business and struggling to find someone who understands the workflows or the multiple revenue channels, give us a call and let us help. You can learn more about our Bookkeeping services for e-Commerce here.
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