Email was the original goddess of instant information transfers, so gloriously easy that it is little wonder it quickly became a primary communication mode between businesses and their customers. Just as we were accepting that legal documents could be scanned in and emailed, we were getting used to still faster forms of communication like Messenger […]
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No matter where you operate your small business in Canada or the United States, there are government standards of compliance required that govern everything from the kind of financial records you need to keep to how you produce and measure certain products and services, what you pay your employees, and how you create a safe […]
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What is the simplest strategy your business can adopt to increase your profits by 25 percent this year? You can keep your current customers happy. According to Fred Reichheld, a fellow of Bain & Company and author of Loyalty Rules! How Today’s Learners Build Lasting Relationships, suggests that across a wide range of businesses, when […]
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