How does QuickBooks training and support take place?
Most of the training sessions we provide are personalized one-on-one sessions and take place online through the use of video conferencing. We also cover group training, but only with people from your company, so you’ll never have to share a classroom with people that you don’t know. All training takes place in your own QuickBooks database, using your own records. This way, you’ll get to learn how to use it the right way, with your own financial data. We customize every session to adapt your specific needs and only go through the topics you’ll need. In order to ensure maximum retention, the training sessions consist of 2-3 hour time blocks. We do not provide training on-site at the place of your business or outside of regular business hours.
The management of the support hours we provide is simplified for increased productivity. Basically, all you need to do is purchase the amount of time you think you’ll need. You can purchase time in increments as small as an hour. As a plus feature, the more time you purchase, the lower your hourly rate becomes. You can also never lose the time you already purchased due to the fact that there is no expiry date for the services we provide. You just bank the time and simply use it whenever you need it. We are industry leaders, and all our trainers are Pro Advisors and advanced certified bookkeepers. In fact, our expertise is so well-respected across the accounting and bookkeeping industry that it generated the creation of a completely separate business called Kninja.
